Terms and Rules

1. General Terms

Definition of the platform's purpose (connecting fresh and new doctors with expert medical workers for compensated learning).
The scope of services provided (online courses, mentorship, skill development).
User eligibility criteria (medical students, young doctors, specialists, and instructors).

2. User Responsibilities

Adherence to ethical and professional behavior while using the platform.
Respect for instructors, mentors, and other students.
Proper use of provided educational materials (no redistribution or unauthorized sharing).
Compliance with confidentiality agreements.

3. Subscription and Payment Terms

Details on subscription plans, pricing, and payment methods.
Refund and cancellation policies.
Automatic renewal terms, if applicable.

4. Instructor and Mentor Guidelines

Criteria for becoming an instructor or mentor.
Code of conduct and professional standards.
Revenue-sharing model or payment terms for instructors.
Course creation and approval process.

5. Intellectual Property and Content Usage

Ownership rights of the educational content.
Restrictions on copying, modifying, or reselling materials.
Policies on user-generated content (e.g., discussions, assignments).

6. Privacy and Data Protection

How user data is collected, stored, and used.
Security measures in place for protecting user information.
User rights regarding their data (e.g., opt-out, data deletion requests).

7. Code of Conduct and Penalties

Prohibited actions (e.g., cheating, harassment, inappropriate conduct).
Disciplinary actions for violating rules (e.g., warnings, account suspension).

8. Cancellation, Termination, and Dispute Resolution

Conditions under which accounts may be terminated.
Steps for resolving disputes between users, instructors, or the platform.
Governing law and jurisdiction for legal matters.

9. Liability and Disclaimer

Limitation of liability for the platform regarding course outcomes.
Disclaimer that courses do not replace formal medical training.
Acknowledgment that users take full responsibility for applying learned skills.

10. Service Availability and Platform Maintenance

Downtime Policy: Explain how and when the platform may be unavailable due to maintenance or technical issues.
User Compensation: Whether users will receive compensation or extensions if the platform is down for an extended period.

11. Refund and Dispute Policy

Clear Refund Conditions: Define the circumstances under which users can get a refund (e.g., dissatisfaction, course cancellation, technical failure).
Chargebacks and Disputes: Outline how the platform handles chargebacks and disputes related to payments.

12. Certification and Accreditation

Validity of Certificates: Clarify whether the platform's certificates are recognized by medical institutions or licensing bodies.
Accreditation Transparency: Indicate if courses are accredited and by whom.

13. Compliance with Medical and Educational Regulations

Legal Compliance: Ensure the platform aligns with local medical education and privacy regulations in targeted markets (Egypt, Saudi Arabia).
Liability for Medical Advice: Clearly state that the platform does not provide direct medical advice or replace formal education.

14. Communication and Notifications

User Notifications: Specify how users will receive updates, such as changes to terms, promotions, or new course releases.
Marketing Communications: Give users the ability to opt in or out of promotional emails.

15. Third-Party Integrations and External Links

Use of Third-Party Services: If any features rely on external platforms (e.g., payment gateways, webinar tools), explain how those work.
Responsibility Disclaimer: Clarify that the platform is not responsible for issues caused by external services.

16. Modification of Terms

Policy Update Process: Inform users how and when terms may change.
User Agreement Requirement: Indicate whether users must accept new terms to continue using the platform.